
By United Robotics
uServe benefits
Automation of routine tasks: uServe takes care of deliveries and clearing, freeing up staff for greater customer focus.
Efficient, flexible service: Adapted to the catering and hospitality industries, uServe optimizes service for a simplified workflow.
Intuitive management: Its easy, connected interface enables rapid integration and greater efficiency in day-to-day operations.
uServe - The intelligent service robot
uServe is a robot server that automates routine tasks in the service sector, managing food delivery, table clearing and customer assistance to free up staff and improve service quality.
Applications
Food and beverage delivery: Fast service to reduce waiting times.
Table clearing: Efficient management, leaving staff more time for other tasks.
Promotional activities: Presentation of special offers to attract customers' attention.
Customer interaction: Greets customers, provides information, and enhances their experience.
Fast, flexible service
Smooth movement: Navigation in tight, crowded spaces.
Intelligent platforms: Four large independent trays for precise service.
Adjustable suspension: Stable delivery even on uneven surfaces.
Navigation and obstacle avoidance
3D detection: Sensors and cameras to avoid a variety of obstacles, including small objects.
AX memory: retains obstacles encountered for more efficient navigation.
Multifunctional display and resource management
Interactive screen: Displays menus, promotions and information.
Dynamic marketing: Broadcast content to attract customers and promote products.
Remote management: Control content from a telephone or computer.
Intuitive management and communication
Multiple modes: Control via pad or smartphone.
AI voice assistant: Natural interaction thanks to contextual dialog.
Expressive design: Illuminated indicators and expressions for enhanced customer engagement.
uServe in various environments
Restaurants: Table service, welcoming customers.
Hotels: Room delivery and luggage transport.
Retail: Real-time promotion and customer engagement via interactive screens.
Conference centers: Distribution of snacks and beverages during events.
Offices: Delivery of supplies and support for administrative teams.
Technical data
uServe - Technical specifications
uServe combines artificial intelligence, versatile features and navigation to enhance your service experience. Take a look at its technical specifications and discover how it has been designed to optimize your operations.
Dimensions (L × W × H): 490 × 580 × 1290 mm
Maximum load capacity: 40 kg total; 10 kg per tray
Empty weight: (incl. battery) 72 kg
Shelf dimensions: 430 × 400 × 200 mm
Shelf configurations: 4 levels of shelves - Height-adjustable shelves
Minimum clearance width: 70 cm
Working environment: Indoors and outdoors in parks/qualified industrial areas
Maximum mapping area: No limit; Max. 200,000 m² recommended for a single map
Maximum speed: 1.2 m/s
Navigation mode: Free / Track / Mixed / Cruising / Tracking
Position accuracy: ± 5 mm / ± 1° Network communication: 4G / 5G
Network communication: 4G / 5G / WIFI
Battery Operating time: 10h / Charging time: 4h
Certifications CE / FCC / KC / NCC / EMC
Optional functions activated by accessories: Lift module / Automatic door module / Flashers and loudspeakers / Call buttons / Follow-me wristbands / Additional cupboards and shelves
